Question 1. What does Quarrystore supply?
Quarrystore supplies natural stone products including decorative gravels, sands, general aggregates, gardening supplies, weed control fabric, mulch and topsoil at competitive prices.
Question 2. Can my goods be collected?
Yes, goods can be collected at Tully Quarry, 116 Moorfields Road, Ballymena, BT42 3HJ. You can find us on google maps or find our location on our ‘contact us’ page.
Question 3. If I am unhappy with my goods can they be returned?
If for some reason, you are not happy with the products received we will refund your purchase price, 100%. Yes. No hidden fine print. 100% refund!
If your order needs to be returned we ask only a few simple considerations:
• If you are unhappy with your product, please inform the driver before the bulk product is tipped as no refund is applicable after tipping.
• If you are unhappy with products that are in bulk or small bagged please inform the delivery driver at the time. The product will be removed immediately saving a trip back to your location.
• In the event of any of the product been used, or the bag/product not in the same condition as delivered, there is no refund applicable (you cannot use any portion of the product or damage the bag/product).
Question 4. What if I have to cancel my order?
If you have placed an order online and then cancel prior to delivery for whatever reason, we will gladly refund your purchase minus your card processing fees (5%).
We are confident our prices, products and service will impress you and there should not be any need to use our returns policy; but it is there to give you confidence and peace of mind .